TERMS & CONDITIONS

DELIVERY

– Prices for all products and delivery services are inclusive of 6% Service Tax.

– You can select the time slots for delivery within 1.5 hours to up to 3 days from the time of order. These orders will be delivered using motorbikes with Grab Express, Lalamove or GoGet.

– Delivery may be affected due to weather conditions, road blocks or other unforeseen circumstances. We will notify you if there are any delays.

– Delivery fee is RM5-25 and free delivery with minimum order of RM100-170 depending on location.  We deliver up to approximately 30km from outlets. A minimum order of RM50 is required.

– Limited delivery areas in KL/Selangor, and JB.

– Delivery hours: 10.00am to 9pm (May vary depending on location).

– Prices of this menu are applicable for Din By Din Tai Fung Delivery only and subject to change without prior notice.

– Prices for Din By Din Tai Fung Delivery and Dine In or Take Away may differ.

– To ensure rider safety, Din By Din Tai Fung Delivery may be temporarily unavailable at selected areas due to weather conditions, road blocks or unforeseen circumstances.

– Visuals shown are for illustration purposes only.

– Payment can be made by online transfer, credit card, debit card (Visa, MasterCard) or the Boost App.

– Payment by credit card or debit card shall be made at the point of order.

– There is strictly no refund, change or cancellation once the order has been confirmed or payment has been made.

– In the event of any inconsistency between the English and Chinese language version of the terms and conditions, the English language version shall prevail.

SELF COLLECT

– All prices are inclusive of 6% Service Tax.

– Operation hours: 11.00am to 9.30 pm (May vary depending on location).

– Prices of this menu are applicable for Din By Din Tai Fung Self Collect only and subject to change without prior notice.

– Estimated preparation time for orders is 45 minutes.

– Please stipulate the outlet and estimated time for self collect orders.

– All deals for Din By Din Tai Fung Delivery, Self Collect, Dine In or Take Away may differ.

– Visuals shown are for illustration purposes only.

– Payment can be only be made with online transfer, credit card or debit card (Visa, MasterCard) issued by banks in Malaysia.

– Payment shall be made at the point of order.

– There is strictly no refund, change or cancellation once the order has been confirmed or payment has been made.

– In the event of any inconsistency between the English and Chinese language version of the terms and conditions, the English language version shall prevail.

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